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Sales and CRM

Quotation

What is a quotation, and how is it different from a proforma invoice or a tax invoice?

GlossaryUpdated 10 October 2026

Definition

A quotation is a written, priced offer from a seller to a customer stating what will be supplied, at what price and on what terms, for a limited period.

What is a quotation used for?

In B2B trade a quotation, or quote, is usually the first formal document in a sale. It lists items, quantities, unit prices, discounts and tax, plus delivery and payment terms and a validity date. Quotations for project supply often open with a formal cover letter addressed to a named person, with Ref, Attn and Subject lines, a format that is standard across the Gulf.

Example: an electrical wholesaler quotes 200 cable trays at USD 23 each plus tax, valid for 30 days, with delivery in 2 weeks.

A quotation isn’t an invoice, and nothing is owed until the customer accepts it, usually by issuing a purchase order. A proforma invoice comes later, when the buyer intends to order. For a step-by-step format, read how to write a B2B quotation customers say yes to.

See these terms working in one system

Watch a quotation become a sales order, a delivery note and a tax invoice in 1flux, with credit days, tax and registrations carried through.

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