---
title: "Make every salesperson accountable for the cash, not just the sale"
description: "1flux adds cash collection forecasting to your CRM: salespeople commit to what each customer will pay this month and next, record actuals and track hit %."
url: https://1flux.ai/products/crm/collections-forecast
last_updated: 2026-10-11
---

[Part of 1flux CRM](https://1flux.ai/products/crm)

# Make every salesperson accountable for the cash, not just the sale

1flux CRM brings cash collection forecasting to your sales team: each salesperson commits to what they'll collect this month and next, records actuals and tracks their Hit %.

## In short

The 1flux collections forecast asks each salesperson to commit, every month, to the cash they expect from each customer, and optionally each project, this month and next. They then record what was actually collected. 1flux shows the variance, a Hit % and a six-month "Forecast against collected" chart, and managers see their whole team. Every number is the salesperson's own commitment.

Each salesperson's forecast against what came in, with Hit % and six months of history.

Sound familiar?

## Why does cash still surprise a sales team?

In many B2B trading companies, sales owns the order and finance owns the money. Salespeople hit their target while the cash arrives late, and nobody had to say in advance what would come in.

- “We hit the sales target and still ran short of cash.”

- “Finance chases the customers. Sales says collection isn't their job.”

- “The collection plan is a spreadsheet emailed on the 1st and forgotten by the 10th.”

- “I find out a big customer won't pay this month after the month has closed.”

Forecast lines

## How does cash collection forecasting work in 1flux?

Each salesperson adds a forecast line for a customer, and optionally a project, for this month or next month. When the money comes in, they record the collected amount against the same line. 1flux keeps one line per legal entity, salesperson, customer, project and month, so the numbers stay clean. Learn more about the [cash collection forecast](https://1flux.ai/glossary/cash-collection-forecast).

- **Add forecast** in the page header, or **Add** on the month card.
- **Fields:** Customer, Project (optional), Month (this or next), Forecast, Collected (current month only) and Notes (up to 500 characters).
- **Quick entry:** type collected amounts straight into the customer row on the dashboard.

One forecast line per customer and month, optionally per project, in the entity’s currency.

Commitment

## How is the forecast different from receivables?

The 1flux collections forecast measures the salesperson’s own commitment, while receivables measure what customers owe. An aging report tells you what is due. The forecast records what the salesperson expects to collect this month, based on what the customer promised, and then holds them to it. Salespeople commit to every number themselves.

1flux CRM · what sales commits to

### Collections forecast

- Forecast and collected amounts are entered by the salesperson.

- Per customer, and optionally per project, for this month and next.

- Hit %, variance and a six-month chart per salesperson.

- < slot="right">

  Built from posted sales invoices and customer payments.

- [Accounts receivable aging](https://1flux.ai/glossary/accounts-receivable-aging): Current, 1–30, 31–60, 61–90 and over 90 days.

- Customer statements with a running balance. See [receivables and receipts](https://1flux.ai/products/accounting/receivables).

1flux Accounting · what customers owe

### Receivables

Dr Bank · Cr AR

Hit %

## What is Hit % and how is it shown?

Hit % is the amount collected as a percentage of the amount forecast. 1flux colours it so a manager can read the month at a glance: green at 100% or more, amber at 80% or more and red below 80%.

- **Tiles:** Total forecast, Total collected, Variance and Hit %, with a six-month sparkline on Hit %.
- **Month card:** Forecast, Collected and Hit, with a “Collected against the forecast” meter.
- **Six-month chart:** “Forecast against collected” for the last six months, including this one.

Hit % = collected ÷ forecast

Example

| Customer   | Forecast    | Collected   | Hit %        |
| ---------- | ----------- | ----------- | ------------ |
| Customer A | SAR 150,000 | SAR 150,000 | 100% · Green |
| Customer B | SAR 80,000  | SAR 68,000  | 85% · Amber  |
| Customer C | SAR 40,000  | SAR 20,000  | 50% · Red    |

Illustrative amounts. Green at 100% or more, amber at 80% or more, red below 80%.

The month

## When can forecasts and actuals be entered?

Forecasts can be set for this month and next month only, and they lock when the month ends, in your legal entity’s time zone. Collected amounts can be entered on any day of the current month and for past months.

- In the last 5 days of the month, a “{Month} is closing” warning appears with an **Enter actuals** button.
- The month picker covers the 5 past months, this month and next month.
- Amounts are in the legal entity’s base currency, falling back to the workspace default.

1. Forecast (This month and next).
2. Record collections (Any day this month).
3. Month is closing (Last 5 days: Enter actuals).
4. Month ends (Forecasts lock).
5. Late payments (Still recorded on past months).

Forecast this month and next; record collections any day; forecasts lock at month-end.

Managers

## What do managers see?

Managers see the forecasts of everyone below them in the reporting line, and can narrow to one person with the **All salesmen** picker. They can’t edit their reports’ lines, so the number stays the salesperson’s own commitment. Admins see and edit everything.

- **View: Dashboard** for the month card, the customer table with project sub-rows and the six-month chart.
- **View: Table** with Month, Salesman, Customer name, Total forecast, Total collected, Variance, Notes and Hit %, plus a total row.
- Salespeople see and edit only their own lines.

Managers see every salesman’s lines and totals, but only the salesperson edits them.

How it works

## How does a collections month run?

The same rhythm every month, so the commitment becomes a habit.

1. ### Start of the month

   Each salesperson adds forecast lines for the customers they expect to collect from, this month and next.

2. ### During the month

   They record collected amounts as payments arrive.

3. ### Last 5 days

   A "{Month} is closing" warning prompts them to enter actuals.

4. ### Month-end

   Forecasts lock. Late payments can still be recorded against past months.

5. ### Every week

   Managers review Hit % by salesman and customer in the Dashboard or Table view.

One flow

## Connected to the rest of 1flux

The collections forecast is part of 1flux CRM. It sits beside the daily visits that chase the money and the books that record it.

1. [Daily sales reports](https://1flux.ai/products/crm/daily-updates) Collection visits
2. Collections forecast Commitment vs owed
3. [Receivables](https://1flux.ai/products/accounting/receivables) Pipeline and productivity
4. [CRM reports](https://1flux.ai/products/crm/reports)

- **Daily sales reports:** “Collection” is a seeded visit purpose, so collection visits show up in Team & patterns. See the [daily sales report](https://1flux.ai/products/crm/daily-updates).
- **Projects:** forecast lines can name one of your [projects](https://1flux.ai/products/crm/projects), for suppliers paid per site.
- **Receivables:** 1flux Accounting holds the invoice-based view, with aging and customer statements.
- **CRM reports:** pipeline and productivity measures sit alongside, in [CRM reports](https://1flux.ai/products/crm/reports).

The collections forecast is part of [1flux CRM](https://1flux.ai/products/crm).

Who it's for

## Who uses the collections forecast?

- ### [Sales heads](https://1flux.ai/products/crm)

  Collections on the same scorecard as sales.

- ### Salespeople

  They hold the customer relationship and know who will really pay this month.

- ### [Owners and finance managers](https://1flux.ai/products/accounting)

  An early read on cash from the people closest to the customer.

FAQ

## Questions, answered

Still deciding? [Talk to sales](https://1flux.ai/contact)

### What is a cash collection forecast?

1flux treats a cash collection forecast as each salesperson's estimate of the cash they'll collect from customers in a period. In 1flux, salespeople make it per customer, and optionally per project, for this month and next month. They then record what was actually collected, and 1flux shows the variance and a Hit % for each salesperson.

### What do managers see in the collections forecast?

1flux shows managers every forecast from the people below them in the reporting line, and they can filter to one salesperson. The lines stay read-only for managers, so each number remains the salesperson's own commitment. Admins can see and edit every line in the workspace.

### How far ahead can salespeople forecast collections?

1flux lets salespeople forecast the current month and the next one. Forecasts lock when the month ends, in the legal entity's time zone. Collected amounts can still be entered for the current month and for past months, and the month picker shows the 5 past months as well.

### How is Hit % calculated?

1flux calculates Hit % as the amount collected as a percentage of the amount forecast. It colours the figure so a manager can read the month at a glance: green at 100% or more, amber at 80% or more and red below 80%. Hit % shows as a tile with a six-month sparkline, on the month card and in every row of the Table view.

### Can salespeople forecast collections per project?

Yes. Each 1flux forecast line names a customer and, optionally, one of your projects, for suppliers who are paid site by site. The dashboard's customer table shows project sub-rows under each customer, and 1flux keeps one line per legal entity, salesperson, customer, project and month, so the numbers stay clean when several sites pay separately.

### Which currency does the collections forecast use?

1flux uses the legal entity's base currency. Each forecast line belongs to one of your legal entities, and 1flux shows its amounts in that entity's base currency, falling back to the workspace default. A UAE entity and a Saudi entity each forecast in their own currency, such as AED 12,500 or SAR 4,200.

Related

## Keep exploring

### [1flux CRM](https://1flux.ai/products/crm)

Companies, deals, projects, daily sales reports and collections, on one customer record.

### [Daily sales reports](https://1flux.ai/products/crm/daily-updates)

One structured report a day per salesperson, locked on post.

### [CRM reports](https://1flux.ai/products/crm/reports)

Pipeline, productivity and quotation reports, scoped to each viewer.

### [Receivables and receipts](https://1flux.ai/products/accounting/receivables)

Apply payments across invoices, age every balance and prove the total against the ledger.

### [1flux Accounting](https://1flux.ai/products/accounting)

Books that keep themselves: every receipt, delivery, invoice and payment posts its own journal.

Last updated 11 October 2026